Spanish Medical Diabetes Advisor - Lisbon Support

Cross Border Talents; Coimbra; On-site; EUR 17,000 - 20,000; Full time

Benefits offered by this job

Flight ticket reimbursement

Comprehensive health insurance

Free Portuguese language classes

Relocation support

Job summary

Cross Border Talents in Lisbon is seeking a fluent Spanish speaker with excellent communication skills to support customers for an international medical device company and deliver an outstanding service experience. You’ll handle calls, emails and chat, resolve inquiries, and meet performance targets while working a 12‑month contract on a 40-hour week with rotating shifts.

Relocation support, comprehensive health insurance, free Portuguese language classes, full training, and career development

Qualifications

• Fluent Spanish, spoken and written.
• English B1/B2.
• Typing speed of 20+ words per minute.
• Strong communication and problem-solving skills.
• Customer-focused attitude.
• Basic computer and social media knowledge.

Responsibilities

• Respond to customers through phone, email and chat online.
• Resolve enquiries and complaints professionally.
• Provide accurate information and effective solutions.
• Escalate complex issues when necessary.
• Meet quality, productivity, and performance targets.

Skills

Fluent Spanish

English B1/B2

Typing speed 20+ WPM

Strong communication

Customer-focused attitude

Basic computer knowledge

Job description

Cross Border Talents in Lisbon is seeking a fluent Spanish speaker with excellent communication skills to support customers for an international medical device company and deliver an outstanding service experience. You’ll handle calls, emails and chat, resolve inquiries, and meet performance targets while working a 12‑month contract on a 40-hour week with rotating shifts.

Relocation support, comprehensive health insurance, free Portuguese language classes, full training, and career development