Spanish & Galician Customer Care Specialist - Streaming

Tavrion Dynamics; Lisboa; Sur place; EUR 15 000 - 16 000; Plein temps

Avantages offerts par ce poste

Flight ticket reimbursement

Comprehensive health insurance

Free Portuguese language classes

Résumé du poste

Tavrion Dynamics in Lisbon is seeking Customer Care Specialists fluent in Spanish and Galician to join an international team for a 12-month contract. You will be the first point of contact for customers, handling account, subscription, billing, and technical inquiries while delivering friendly, professional service.

Full-time 40 hours per week with 8-hour rotating shifts, flight ticket reimbursement, comprehensive health insurance, and free Portuguese language classes.

Qualifications

• Fluent in Spanish and Galician at C1/C2 level.
• Good English communication at B1 level.
• Previous customer service experience is a plus.
• Excellent communication and problem-solving skills.
• Comfortable working with digital platforms and technology.
• Positive, customer-focused and professional attitude.
• Willingness to work a rotating schedule.

Responsabilités

• Provide customer support in Spanish and Galician via phone, email, and digital channels.
• Assist customers with accounts, subscriptions, billing, and technical enquiries.
• Troubleshoot issues and offer clear solutions.
• Handle concerns professionally with empathy.
• Ensure high-quality interactions and service.
• Collaborate with internal teams when needed.

Connaissances

Spanish

Galician

English (B1)

Customer service

Communication

Problem solving

Digital tools

Description du poste

Tavrion Dynamics in Lisbon is seeking Customer Care Specialists fluent in Spanish and Galician to join an international team for a 12-month contract. You will be the first point of contact for customers, handling account, subscription, billing, and technical inquiries while delivering friendly, professional service.

Full-time 40 hours per week with 8-hour rotating shifts, flight ticket reimbursement, comprehensive health insurance, and free Portuguese language classes.