Romanian B2B Customer Support Specialist

Rec_MRC; Lisboa; On-site; EUR 12,000 - 17,000; Full time

Benefits offered by this job

Complete paid training

Private health insurance

Many other benefits

Job summary

Rec_MRC in Lisbon, Portugal seeks a Romanian-speaking customer support specialist with C2 Romanian and B2 English to assist business clients in an international environment.

You will handle inquiries via chat, email, and phone, delivering tailored solutions and ensuring client satisfaction. EU passport or Portuguese residence card is required; GDPR consent is part of the application process. Training is provided along with private health insurance and other benefits.

Qualifications

• Fluent Romanian at C2 and English at B2 are required.
• Strong communication and soft skills are essential.
• Willingness to learn and adapt to new tools and processes.

Responsibilities

• Interact with customers via chat, email, and phone to ensure satisfaction.
• Provide B2B customer support and tailor solutions to client needs.
• Assist sellers through multiple channels, identify account holder information, and verify details.
• Ensure compliance with regulatory guidelines and GDPR where applicable.

Skills

Romanian C2

English B2

Communication skills

Willingness to learn

Job description

Rec_MRC in Lisbon, Portugal seeks a Romanian-speaking customer support specialist with C2 Romanian and B2 English to assist business clients in an international environment.

You will handle inquiries via chat, email, and phone, delivering tailored solutions and ensuring client satisfaction. EU passport or Portuguese residence card is required; GDPR consent is part of the application process. Training is provided along with private health insurance and other benefits.