Remote Portuguese-Speaking B2B Support Specialist (Greece)

WW Talents; Guimarães; Remote; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Structured onboarding

International environment

Professional development

Job summary

WW Talents is seeking a Portuguese-Speaking Customer Support Agent to provide first-line B2B support for global brands. You will handle printer troubleshooting, software inquiries, and order processing via phone and email, delivering professional, solution-oriented service from a remote setup in Greece.

Requirements include native-level Portuguese and B2 English for training and knowledge access. The role offers a structured onboarding, ongoing development, and an international work environment

Qualifications

• Native-level Portuguese proficiency (Portuguese language)
• B2 English proficiency for training, internal communication, and knowledge base access
• Excellent written communication and interpersonal skills
• Good computer literacy and confidence using digital tools
• Strong problem-solving, customer service, and business communication skills
• Ability to work independently in a remote environment

Responsibilities

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders
• Document customer interactions and technical issues using CRM and ticketing systems
• Deliver professional, accurate, and solution-oriented customer support
• Maintain high standards of customer satisfaction and service quality

Skills

Portuguese language

English proficiency

Job description

WW Talents is seeking a Portuguese-Speaking Customer Support Agent to provide first-line B2B support for global brands. You will handle printer troubleshooting, software inquiries, and order processing via phone and email, delivering professional, solution-oriented service from a remote setup in Greece.

Requirements include native-level Portuguese and B2 English for training and knowledge access. The role offers a structured onboarding, ongoing development, and an international work environment