Remote Portuguese-Speaking B2B Support Agent (Greece)

WW Talents; Matosinhos; A distancia; EUR 11.000 - 13.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

2 weeks nesting period

International working environment

Structured onboarding

Descripción de la vacante

WW Talents is seeking a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands. You will handle printer troubleshooting, software inquiries, technical issues, and consumable orders via phone and email from Greece.

Key requirements include native-level Portuguese, good English (training and knowledge base access), and strong communication skills. Remote work from Greece with a relocation package and structured onboarding.

Formación

• Native-level or C1 Portuguese required; English training and knowledge base access.
• Experience in B2B customer support or service roles is desirable.
• Excellent written communication and professional demeanor.

Responsabilidades

• Provide Portuguese-speaking B2B customer service via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders and documentation in CRM systems.
• Document customer interactions and technical issues accurately.
• Deliver professional, accurate, and solution-oriented support.
• Maintain high levels of customer satisfaction and service quality.

Conocimientos

Portuguese proficiency

English proficiency

Customer service

Problem solving

Communication skills

Remote work

Herramientas

CRM systems

Ticketing systems

Descripción del empleo

WW Talents is seeking a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands. You will handle printer troubleshooting, software inquiries, technical issues, and consumable orders via phone and email from Greece.

Key requirements include native-level Portuguese, good English (training and knowledge base access), and strong communication skills. Remote work from Greece with a relocation package and structured onboarding.