Remote Portuguese B2B Support Specialist (Greece)

WW Talents; Vila Nova de Famalicão; Remote; EUR 9,900 - 13,000; Full time

Benefits offered by this job

Relocation package

Flight tickets + 2 weeks hotel

Airport pickup

Real estate fee coverage

2-week nesting period

Job summary

WW Talents seeks a Portuguese-Speaking Customer Support Agent to deliver first-line B2B support for global brands. You will handle printer-related issues, software inquiries, and order processing via phone and email from a fully remote setup in Greece.

The role requires native-level Portuguese (or C1) and good English for training and internal communication. A relocation package, nesting onboarding, and ongoing training support your development.

Qualifications

• Native-level or C1 proficiency in Portuguese.
• B2 English proficiency for training and internal communication.
• Excellent written communication and interpersonal skills.
• Good computer literacy and confidence with digital tools.
• Strong problem-solving, customer service and business communication skills.
• Ability to work independently in a remote environment.

Responsibilities

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders.
• Document customer interactions and technical issues using CRM and ticketing systems.
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

Skills

Portuguese proficiency

English proficiency

Communication skills

Customer service

Problem solving

Independent work

Tools

CRM systems

Job description

WW Talents seeks a Portuguese-Speaking Customer Support Agent to deliver first-line B2B support for global brands. You will handle printer-related issues, software inquiries, and order processing via phone and email from a fully remote setup in Greece.

The role requires native-level Portuguese (or C1) and good English for training and internal communication. A relocation package, nesting onboarding, and ongoing training support your development.