Remote Portuguese-Speaking B2B Support Agent – Greece

WW Talents; Odivelas; Remote; EUR 16.000 - 19.000; Vollzeit

Benefits dieser Stelle

Relocation package

International work environment

Onboarding and training program

Zusammenfassung

WW Talents is seeking a Portuguese-Speaking Customer Support Agent to deliver first-line B2B support for global brands. You will assist business customers with printer troubleshooting, software inquiries, and order management, primarily via phone and email, in a fully remote setup based in Greece.

The role requires native-level Portuguese or C1, good English for training, and strong communication skills. You’ll join an international team with structured onboarding and ongoing development

Qualifikationen

• Native-level or C1 proficiency in Portuguese.
• B2 English proficiency for training and knowledge base access.
• Excellent written communication and interpersonal skills.
• Good computer literacy and confidence using digital tools.
• Ability to work independently in a remote environment.

Aufgaben

• Provide Portuguese-speaking B2B customer service via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders.
• Document customer interactions and technical issues using CRM and ticketing systems.
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

Kenntnisse

Portuguese (native/C1)

English (B2)

Customer service

CRM systems

Tools

CRM software

Ticketing systems

Jobbeschreibung

WW Talents is seeking a Portuguese-Speaking Customer Support Agent to deliver first-line B2B support for global brands. You will assist business customers with printer troubleshooting, software inquiries, and order management, primarily via phone and email, in a fully remote setup based in Greece.

The role requires native-level Portuguese or C1, good English for training, and strong communication skills. You’ll join an international team with structured onboarding and ongoing development