Remote Portuguese-Speaking B2B Support Specialist (Greece)

WW Talents; Leiria; Remote; EUR 12,000 - 15,000; Full time

Benefits offered by this job

Onboarding program

Career development

International environment

Job summary

WW Talents is seeking a Portuguese-Speaking Customer Support Agent to provide first-line B2B support for global brands. The role is remote from Greece, handling printer-related inquiries, software issues, and orders via phone and email.

You will work with CRM and ticketing systems, maintain high customer satisfaction, and participate in structured onboarding and ongoing training within an international environment.

Qualifications

• Native-level Portuguese with strong English for training and communications.
• Experience in customer support for B2B or enterprise clients is a plus.
• Strong written and verbal communication, and ability to work independently in a remote setup.

Responsibilities

• Provide first-line B2B customer support via phone and email.
• Assist with printer software inquiries and basic technical issues.
• Process and manage orders; document interactions in CRM and ticketing systems.

Skills

Portuguese-speaking

English proficiency

Customer-focused

Communication skills

Problem solving

Tools

CRM

Ticketing systems

Job description

WW Talents is seeking a Portuguese-Speaking Customer Support Agent to provide first-line B2B support for global brands. The role is remote from Greece, handling printer-related inquiries, software issues, and orders via phone and email.

You will work with CRM and ticketing systems, maintain high customer satisfaction, and participate in structured onboarding and ongoing training within an international environment.