Remote Portuguese-Speaking B2B Support Specialist (Greece)

WW Talents; Viana do Castelo; A distancia; EUR 11.000 - 13.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

Descripción de la vacante

WW Talents is seeking a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands. This role involves handling printer-related software inquiries, technical issues, and order processing through phone and email.

Working remotely from Greece, you will deliver professional, solution-oriented service while maintaining high customer satisfaction. Training is provided with ongoing development opportunities and an international work environment.

Formación

• Native-level or C1 proficiency in Portuguese.
• English proficiency (B2) for training and internal communication.
• Excellent written communication and interpersonal skills.
• Good computer literacy and confidence with digital tools.
• Strong problem-solving and customer service abilities.
• Ability to work independently in a remote environment.

Responsabilidades

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders.
• Document customer interactions and technical issues using CRM and ticketing systems.
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

Conocimientos

Portuguese language (native/C1)

English (B2) proficiency

Customer service

Problem solving

Written communication

Independent work

Communication skills

Herramientas

CRM systems

Ticketing systems

Descripción del empleo

WW Talents is seeking a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands. This role involves handling printer-related software inquiries, technical issues, and order processing through phone and email.

Working remotely from Greece, you will deliver professional, solution-oriented service while maintaining high customer satisfaction. Training is provided with ongoing development opportunities and an international work environment.