Remote Portuguese-Speaking B2B Support Agent (Greece)

WW Talents; Santarém; Remote; EUR 12,000 - 13,000; Full time

Benefits offered by this job

2-week nesting period

Independence within 6 months

International environment

Job summary

WW Talents is hiring a Portuguese-Speaking Customer Support Agent to deliver first-line B2B support for global brands. The role is remote within Greece, with a structured onboarding and a focus on professional development.

You will handle printer software questions, orders, and CRM-recorded interactions from Monday to Friday. Ideal candidates communicate fluently in Portuguese and have strong English skills for training and internal knowledge access.

Qualifications

• Native-level Portuguese proficiency.
• English at B2 level for training and internal communication.
• Excellent written communication and interpersonal skills.
• Strong problem-solving and customer service abilities.

Responsibilities

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders
• Document customer interactions and technical issues using CRM and ticketing systems
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

Skills

Portuguese language proficiency

English (B2)

Customer service

Communication skills

Job description

WW Talents is hiring a Portuguese-Speaking Customer Support Agent to deliver first-line B2B support for global brands. The role is remote within Greece, with a structured onboarding and a focus on professional development.

You will handle printer software questions, orders, and CRM-recorded interactions from Monday to Friday. Ideal candidates communicate fluently in Portuguese and have strong English skills for training and internal knowledge access.