Remote Portuguese-Speaking B2B Support Agent - Greece

WW Talents; Amadora; À distance; EUR 12 000 - 14 000; Plein temps

Avantages offerts par ce poste

Relocation package

Flight ticket

2 weeks hotel accommodation

Résumé du poste

WW Talents is seeking a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands. You will handle printer/software inquiries, troubleshoot issues, and process orders via phone and email.

Work remotely within Greece with a structured onboarding, 6-month independence target, and opportunities for professional development in an international environment.

Qualifications

• Native-level or C1 proficiency in Portuguese.
• B2 English proficiency for training, internal communication, and knowledge base access.
• Excellent written communication and interpersonal skills.
• Good computer literacy and confidence using digital tools.
• Strong problem-solving, customer service, and business communication skills.
• Ability to work independently in a remote environment.
• Customer-focused, professional, and solution-oriented mindset.

Responsabilités

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders
• Document customer interactions and technical issues using CRM and ticketing systems
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

Connaissances

Portuguese proficiency

English proficiency B2

Written communication

Computer literacy

Problem solving

Independent work

Customer-focused

Outils

CRM

Ticketing systems

Description du poste

WW Talents is seeking a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands. You will handle printer/software inquiries, troubleshoot issues, and process orders via phone and email.

Work remotely within Greece with a structured onboarding, 6-month independence target, and opportunities for professional development in an international environment.