Remote Portuguese-Speaking B2B Support Agent (Greece)

WW Talents; Viseu; À distance; EUR 11 000 - 13 000; Plein temps

Avantages offerts par ce poste

Relocation package

Structured onboarding

International working environment

Résumé du poste

WW Talents is seeking a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands from a remote Greece-based role. You will handle phone and email inquiries related to software, printers, and orders.

The role requires native-level Portuguese, strong English for training, and excellent communication. A relocation package and structured onboarding are offered to help you settle in.

Qualifications

• Native-level or C1 proficiency in Portuguese.
• B2 English proficiency for training, internal communication, and knowledge base access.
• Excellent written communication and interpersonal skills.
• Good computer literacy and confidence using digital tools.
• Strong problem-solving, customer service, and business communication skills.
• Ability to work independently in a remote environment.

Responsabilités

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders.
• Document customer interactions and technical issues using CRM and ticketing systems.
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

Description du poste

WW Talents is seeking a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands from a remote Greece-based role. You will handle phone and email inquiries related to software, printers, and orders.

The role requires native-level Portuguese, strong English for training, and excellent communication. A relocation package and structured onboarding are offered to help you settle in.