Remote Portuguese B2B Support Agent (Greece)

WW Talents; Sintra; Remote; EUR 11,000 - 15,000; Full time

Benefits offered by this job

Relocation package

14-month payroll

Performance bonus up to 10%

Job summary

WW Talents is seeking a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands from a remote Greece role. You will handle printer/software inquiries and order processing by phone and email.

The role includes structured onboarding, ongoing training, and opportunities to grow in international customer service, with a relocation package and a 14-month pay structure.

Qualifications

• Must be fluent in Portuguese (native-level or C1).
• B2 English proficiency for training and internal communication.

Responsibilities

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders.
• Document customer interactions and technical issues using CRM and ticketing systems.
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

Skills

Portuguese fluency

B2 English

Customer support

B2B support

Strong communication

Tools

CRM software

Ticketing systems

Job description

WW Talents is seeking a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands from a remote Greece role. You will handle printer/software inquiries and order processing by phone and email.

The role includes structured onboarding, ongoing training, and opportunities to grow in international customer service, with a relocation package and a 14-month pay structure.