Remote Portuguese B2B Support Specialist - Greece

WW Talents; Funchal; Remote; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Relocation package

Flight ticket

2 weeks hotel accommodation

Airport pick up

Real estate fee coverage

Job summary

WW Talents is seeking a Portuguese-Speaking Customer Support Agent to join a global B2B support team. You will provide first-line assistance for printers, software inquiries, and consumable orders by phone and email, delivering professional and solution-oriented service.

Working remotely from Greece, you will join an international environment with structured onboarding, ongoing training, and opportunities for professional development.

Qualifications

• Native-level or C1 proficiency in Portuguese.
• B2 English proficiency for training, internal communication, and knowledge base access.
• Excellent written communication and interpersonal skills.
• Good computer literacy and confidence using digital tools.
• Strong problem-solving, customer service, and business communication skills.
• Ability to work independently in a remote environment.

Responsibilities

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders
• Document customer interactions and technical issues using CRM and ticketing systems
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

Skills

Portuguese language proficiency

English proficiency (B2)

Customer service skills

Problem-solving

Communication skills

Tools

CRM systems

Ticketing systems

Job description

WW Talents is seeking a Portuguese-Speaking Customer Support Agent to join a global B2B support team. You will provide first-line assistance for printers, software inquiries, and consumable orders by phone and email, delivering professional and solution-oriented service.

Working remotely from Greece, you will join an international environment with structured onboarding, ongoing training, and opportunities for professional development.