Remote Portuguese B2B Support Specialist (Greece)

WW Talents; Leiria; Remote; EUR 11,000 - 14,000; Full time

Benefits offered by this job

Structured onboarding

2-week nesting period

Training and development

Independent within 6 months

International environment

Job summary

WW Talents is seeking a Portuguese-speaking Customer Support Agent to handle first-line B2B inquiries for global brands. This remote position is based in Greece, with a 14-month compensation structure, a relocation package, and a Friday-to-Friday work schedule with occasional weekend shifts.

You will assist with printer software issues and order processing via phone and email, requiring native Portuguese and good English. Training and progression are provided within six months.

Qualifications

• Native-level or C1 proficiency in Portuguese.
• B2 English proficiency for training, internal communication, and knowledge base access.
• Excellent written communication and interpersonal skills.
• Good computer literacy and confidence using digital tools.
• Strong problem-solving, customer service, and business communication skills.
• Ability to work independently in a remote environment.
• Customer-focused, professional, and solution-oriented mindset.

Responsibilities

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders
• Document customer interactions and technical issues using CRM and ticketing systems
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

Skills

Portuguese fluency (native/C1)

English (B2)

Written communication

Computer literacy

Problem solving

Customer service

Remote work capability

Job description

WW Talents is seeking a Portuguese-speaking Customer Support Agent to handle first-line B2B inquiries for global brands. This remote position is based in Greece, with a 14-month compensation structure, a relocation package, and a Friday-to-Friday work schedule with occasional weekend shifts.

You will assist with printer software issues and order processing via phone and email, requiring native Portuguese and good English. Training and progression are provided within six months.