Remote Portuguese-Speaking B2B Support Specialist (Greece)

WW Talents; Oeiras; Remote; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Relocation package

14-month gross salary

Performance bonus

Job summary

WW Talents is seeking a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands.

You will handle printer troubleshooting, software inquiries, and order processing via phone and email while working remotely from Greece. The role offers a 14-month gross salary, a 10% performance bonus and a relocation package, with shifts Mon-Fri and occasional weekends.

Qualifications

• Native-level or C1 proficiency in Portuguese.
• B2 level English for training and internal communication.
• Excellent written communication and interpersonal skills.
• Strong problem-solving and customer service abilities.

Responsibilities

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders.
• Document customer interactions and technical issues using CRM and ticketing systems.
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

Skills

Portuguese language proficiency

Excellent written communication

Interpersonal skills

Problem solving

Customer service

Tools

CRM systems

Ticketing systems

Job description

WW Talents is seeking a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands.

You will handle printer troubleshooting, software inquiries, and order processing via phone and email while working remotely from Greece. The role offers a 14-month gross salary, a 10% performance bonus and a relocation package, with shifts Mon-Fri and occasional weekends.