Remote Portuguese B2B Support Specialist, Greece

WW Talents; Viseu; Remote; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Relocation package

Remote work in Greece

2-week nesting onboarding

Job summary

WW Talents is seeking a Portuguese-Speaking Customer Support Agent to provide first-line B2B customer support for global brands. You will assist business customers with printer troubleshooting, software inquiries, and orders via phone and email.

Work remotely from Greece with a 14-month compensation structure and a performance bonus up to 10%. A relocation package is included, and duties include documentation and using CRM/ticketing systems to ensure high service quality.

Qualifications

• Native-level Portuguese; B2 English for training and knowledge base access.
• Excellent written communication and interpersonal skills.
• Strong problem-solving, customer service, and business communication abilities.
• Ability to work independently in a remote environment.

Responsibilities

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders.
• Document customer interactions and technical issues using CRM and ticketing systems.

Skills

Portuguese language

English proficiency

Customer service

Communication

Problem solving

Tools

CRM

Ticketing systems

Job description

WW Talents is seeking a Portuguese-Speaking Customer Support Agent to provide first-line B2B customer support for global brands. You will assist business customers with printer troubleshooting, software inquiries, and orders via phone and email.

Work remotely from Greece with a 14-month compensation structure and a performance bonus up to 10%. A relocation package is included, and duties include documentation and using CRM/ticketing systems to ensure high service quality.