Remote Portuguese B2B Support Agent (Greece Relocation)

WW Talents; Almada; A distancia; EUR 11.000 - 13.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

2-week nesting period

International environment

Descripción de la vacante

WW Talents is seeking a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands. You will assist business customers with printer troubleshooting, software inquiries, and order processing via phone and email.

The role requires native Portuguese with English at a B2 level, strong communication, and the ability to work independently in a remote setup. A relocation package is offered.

Formación

• Native-level or C1 proficiency in Portuguese.
• B2 English proficiency for training and knowledge base access.
• Excellent written communication and interpersonal skills.
• Good computer literacy and confidence using digital tools.
• Strong problem-solving and customer service mindset.

Responsabilidades

• Provide Portuguese-speaking B2B customer service and support via phone and email.
• Assist customers with software-related inquiries and basic technical problems.
• Process and manage orders.
• Document customer interactions and technical issues using CRM and ticketing systems.
• Deliver professional, accurate, and solution-oriented customer support.
• Maintain high standards of customer satisfaction and service quality.

Conocimientos

Portuguese language

Customer service

English proficiency

Communication

Herramientas

CRM systems

Ticketing systems

Descripción del empleo

WW Talents is seeking a Portuguese-speaking Customer Support Agent to provide first-line B2B support for global brands. You will assist business customers with printer troubleshooting, software inquiries, and order processing via phone and email.

The role requires native Portuguese with English at a B2 level, strong communication, and the ability to work independently in a remote setup. A relocation package is offered.