Remote Greece: Tier-1 B2B Customer Support Pro

Savior Artigos Texteis Lda; Aveiro; Remote; EUR 11,000 - 13,000; Part time

Benefits offered by this job

Flight to Greece

Hotel on arrival

Housing assistance

Job summary

Savior Artigos Texteis Lda in Greece offers remote work from any city in Greece as a first-line B2B Customer Expert for a global printer and imaging brand. You’ll help business customers by phone and email, with a structured learning path to independence in about 6 months.

Compensation includes 14 monthly salaries (€1,045.72 gross) with a 10% performance bonus, relocation support, and housing assistance. EU candidates only, Portuguese language required, and English at B2 level.

Qualifications

• Portuguese language proficiency required (native or C1).
• English proficiency at B2 level is required.
• Strong written communication skills are essential.
• Solid PC skills and basic troubleshooting ability.
• Customer support experience is a plus but not required.

Responsibilities

• Provide first-line support by phone and email.
• Troubleshoot basic issues and escalate to Tier 2.
• Log and manage tickets in CRM tools (Siebel, ServiceNow).

Skills

Portuguese (native/C1)

English (B2)

Strong written communication

Good PC skills

Soft skills

Customer support experience

Tools

Siebel

ServiceNow

Job description

Savior Artigos Texteis Lda in Greece offers remote work from any city in Greece as a first-line B2B Customer Expert for a global printer and imaging brand. You’ll help business customers by phone and email, with a structured learning path to independence in about 6 months.

Compensation includes 14 monthly salaries (€1,045.72 gross) with a 10% performance bonus, relocation support, and housing assistance. EU candidates only, Portuguese language required, and English at B2 level.