Remote French Tech Support Specialist (SQL Basics)

Hiring International; Lisboa; Presencial; EUR 24 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Meal allowance

Fully remote from Portugal

Paid training

Career growth opportunities

Supportive remote culture

Resumo da oferta

Hiring International is seeking a Technical Customer Service Representative for French-speaking customers. This fully remote role from Portugal lets you handle technical inquiries, perform basic SQL checks, and keep customers informed with clear solutions.

You will collaborate with cross-functional teams to improve service quality, document cases, and meet quality KPIs. A proactive problem-solver with strong communication will thrive in our people-first, international environment.

Qualificações

• Fluent or native French (C1–C2).
• English level B1–B2.
• Basic SQL knowledge (queries, data checks).
• Strong problem-solving and attention to detail.
• Comfortable working remotely with digital tools.
• Experience in customer service or technical support is a plus, not mandatory.

Responsabilidades

• Support French-speaking customers via phone, email, and chat.
• Handle technical and data-related inquiries, including SQL checks.
• Investigate issues, provide explanations, and resolve quickly.
• Collaborate with technical and internal teams to improve service.
• Document cases accurately and meet KPIs.

Conhecimentos

French

English

SQL basics

Problem solving

Remote work

Customer service

Descrição da oferta de emprego

Hiring International is seeking a Technical Customer Service Representative for French-speaking customers. This fully remote role from Portugal lets you handle technical inquiries, perform basic SQL checks, and keep customers informed with clear solutions.

You will collaborate with cross-functional teams to improve service quality, document cases, and meet quality KPIs. A proactive problem-solver with strong communication will thrive in our people-first, international environment.