Remote French Tech Support Specialist (SQL Basics)

Hiring International; Lisboa; On-site; EUR 24,000 - 34,000; Full time

Benefits offered by this job

Private health insurance

Meal allowance

Fully remote from Portugal

Paid training

Career growth opportunities

Supportive remote culture

Job summary

Hiring International is seeking a Technical Customer Service Representative for French-speaking customers. This fully remote role from Portugal lets you handle technical inquiries, perform basic SQL checks, and keep customers informed with clear solutions.

You will collaborate with cross-functional teams to improve service quality, document cases, and meet quality KPIs. A proactive problem-solver with strong communication will thrive in our people-first, international environment.

Qualifications

• Fluent or native French (C1–C2).
• English level B1–B2.
• Basic SQL knowledge (queries, data checks).
• Strong problem-solving and attention to detail.
• Comfortable working remotely with digital tools.
• Experience in customer service or technical support is a plus, not mandatory.

Responsibilities

• Support French-speaking customers via phone, email, and chat.
• Handle technical and data-related inquiries, including SQL checks.
• Investigate issues, provide explanations, and resolve quickly.
• Collaborate with technical and internal teams to improve service.
• Document cases accurately and meet KPIs.

Skills

French

English

SQL basics

Problem solving

Remote work

Customer service

Job description

Hiring International is seeking a Technical Customer Service Representative for French-speaking customers. This fully remote role from Portugal lets you handle technical inquiries, perform basic SQL checks, and keep customers informed with clear solutions.

You will collaborate with cross-functional teams to improve service quality, document cases, and meet quality KPIs. A proactive problem-solver with strong communication will thrive in our people-first, international environment.