French-Speaking Technical Support Specialist — Remote

Cross Border Talents; Porto; Remote; Full time

Benefits offered by this job

Competitive salary package

Private health insurance

Meal allowance

Paid training & structured onboarding

Career growth opportunities

Job summary

A global customer service provider is seeking a Technical Customer Service Representative fluent in French to provide technical support for an international brand. This role is fully remote, requiring only occasional visits to the Porto office. Candidates should have basic SQL knowledge and strong problem-solving skills. Enjoy a competitive salary, private health insurance, and a collaborative work culture that fosters career growth opportunities in a supportive environment.

Qualifications

• Fluent in French (C1-C2) and B1-B2 level in English.
• Basic SQL knowledge including queries and data checks.
• Experience in customer service or technical support is a plus.

Responsibilities

• Support French-speaking customers via phone, email, and chat.
• Handle technical inquiries including basic SQL checks.
• Investigate issues and ensure fast resolution.

Skills

Fluent in French

Basic SQL knowledge

Problem-solving skills

Attention to detail

Comfortable with digital tools

Job description

A global customer service provider is seeking a Technical Customer Service Representative fluent in French to provide technical support for an international brand. This role is fully remote, requiring only occasional visits to the Porto office. Candidates should have basic SQL knowledge and strong problem-solving skills. Enjoy a competitive salary, private health insurance, and a collaborative work culture that fosters career growth opportunities in a supportive environment.