French-Speaking Technical Support Specialist — Remote

Cross Border Talents; Leiria; À distance; Plein temps

Avantages offerts par ce poste

Competitive salary package

Private health insurance

Meal allowance

Paid training & structured onboarding

Career growth opportunities

Supportive remote culture

Résumé du poste

A global customer support organization is seeking a Technical Customer Service Representative fluent in French to provide technical support remotely from Portugal. You will assist French-speaking customers with inquiries, utilizing your basic SQL knowledge to resolve technical issues effectively. Ideal candidates will possess strong problem-solving skills and attention to detail. The role includes competitive salary, health insurance, and remote work benefits, with minimal office visits necessary.

Qualifications

• Fluent in French (C1–C2) is essential.
• Basic SQL knowledge for troubleshooting technical inquiries.
• Experience in customer service or technical support is a plus.

Responsabilités

• Support French-speaking customers via phone, email, and chat.
• Handle technical and data-related inquiries, including SQL checks.
• Investigate issues and document cases accurately.

Connaissances

Fluent French

English (B1–B2)

Basic SQL knowledge

Problem-solving skills

Attention to detail

Description du poste

A global customer support organization is seeking a Technical Customer Service Representative fluent in French to provide technical support remotely from Portugal. You will assist French-speaking customers with inquiries, utilizing your basic SQL knowledge to resolve technical issues effectively. Ideal candidates will possess strong problem-solving skills and attention to detail. The role includes competitive salary, health insurance, and remote work benefits, with minimal office visits necessary.