French-Speaking Technical Support Specialist — Remote

Cross Border Talents; Braga; Remote; Full time

Benefits offered by this job

Competitive salary package

Private health insurance

Meal allowance

Paid training

Career growth opportunities

Supportive remote culture

Job summary

A leading customer support provider is seeking a Technical Customer Service Representative who is fluent in French and has basic SQL knowledge. The role involves providing technical support, handling inquiries, and collaborating with teams, all while working from home in Portugal. This position offers competitive salary, private health insurance, meal allowance, and career growth opportunities. The only requirement for office presence is a visit to Porto once every three months.

Qualifications

• Fluent in French (C1–C2) and English (B1–B2).
• Basic SQL knowledge for data-related inquiries.
• Experience in customer service or technical support is a plus.

Responsibilities

• Provide technical support to French-speaking customers.
• Handle technical and data inquiries including SQL checks.
• Collaborate with teams to improve service quality.

Skills

Fluent French

Problem-solving skills

Attention to detail

Basic SQL knowledge

Comfortable with digital tools

Job description

A leading customer support provider is seeking a Technical Customer Service Representative who is fluent in French and has basic SQL knowledge. The role involves providing technical support, handling inquiries, and collaborating with teams, all while working from home in Portugal. This position offers competitive salary, private health insurance, meal allowance, and career growth opportunities. The only requirement for office presence is a visit to Porto once every three months.