French-Speaking Technical Support Specialist — Remote

Cross Border Talents; Vila Nova de Gaia; Remote; Full time

Benefits offered by this job

Competitive salary package

Private health insurance

Meal allowance

Paid training

Career growth opportunities

Supportive remote culture

Job summary

A global technical support organization is seeking a French-speaking Technical Customer Service Representative to provide technical assistance remotely from Portugal. The candidate should have fluent French and basic SQL knowledge to handle inquiries and collaborate with internal teams. The role offers a competitive salary, private health insurance, meal allowance, and opportunities for growth within an inclusive remote culture.

Qualifications

• Fluent in French, native level (C1-C2).
• Basic knowledge of SQL for data checks and troubleshooting.
• Strong problem-solving abilities with attention to detail.

Responsibilities

• Support French-speaking customers via phone, email, and chat.
• Handle technical inquiries and data-related issues.
• Document cases accurately and meet performance KPIs.

Skills

Fluent French

English (B1-B2)

Basic SQL knowledge

Problem-solving skills

Attention to detail

Job description

A global technical support organization is seeking a French-speaking Technical Customer Service Representative to provide technical assistance remotely from Portugal. The candidate should have fluent French and basic SQL knowledge to handle inquiries and collaborate with internal teams. The role offers a competitive salary, private health insurance, meal allowance, and opportunities for growth within an inclusive remote culture.