Porto Onsite French-Speaking Customer Support Pro

RDN Cons; Aveiro; Presencial; EUR 18 000 - 24 000; Tempo integral

Resumo da oferta

RDN Cons in Porto is seeking a French-speaking Customer Support agent for an on-site, full-time role. You will assist French-speaking customers via phone, email and chat, respond to inquiries, and help with account and product questions.

The role offers training, an international environment, and opportunities to grow within an evolving team. English proficiency and a customer-focused mindset are essential; entry-level candidates are welcome.

Qualificações

• Fluent French (C1/C2) required.
• English proficiency required.
• Customer-oriented and solution-focused mindset.

Responsabilidades

• Support French-speaking customers via phone, email and/or chat
• Respond to customer questions and provide accurate information
• Assist customers with account, service and product-related enquiries
• Resolve issues professionally and efficiently
• Record and manage customer interactions using internal systems
• Deliver a positive and professional customer experience
• Collaborate with colleagues when additional support is required

Conhecimentos

Fluent French (C1/C2)

Good command of English

Descrição da oferta de emprego

RDN Cons in Porto is seeking a French-speaking Customer Support agent for an on-site, full-time role. You will assist French-speaking customers via phone, email and chat, respond to inquiries, and help with account and product questions.

The role offers training, an international environment, and opportunities to grow within an evolving team. English proficiency and a customer-focused mindset are essential; entry-level candidates are welcome.