French-Speaking Support Specialist - Porto (Onsite)

RDN Cons; Braga; Presencial; EUR 20 000 - 28 000; Tempo integral

Resumo da oferta

RDN Cons in Porto, Portugal, is seeking a French-speaking Customer Support specialist for an on-site, full-time position. The role involves assisting French-speaking customers via phone, email, and chat, delivering accurate information and a high-quality service experience.

The ideal candidate is fluent in French with good English, has strong communication skills, and a customer-focused mindset. Entry-level applicants are welcome, with initial training provided and opportunities for career

Qualificações

• Fluent French (C1/C2) and good English.
• Strong communication and interpersonal skills.
• Customer-oriented and solution-focused mindset.
• Comfortable with computers and digital tools.
• Willingness to learn new systems quickly.

Responsabilidades

• Support French-speaking customers via phone, email, and chat.
• Answer questions and provide accurate information.
• Assist customers with account, service, and product inquiries.
• Resolve issues professionally and efficiently.
• Record and manage customer interactions in internal systems.
• Deliver a positive and professional customer experience.
• Collaborate with colleagues when additional support is needed.

Conhecimentos

French (fluent)

English (good)

Communication

Customer focus

Interpersonal skills

Descrição da oferta de emprego

RDN Cons in Porto, Portugal, is seeking a French-speaking Customer Support specialist for an on-site, full-time position. The role involves assisting French-speaking customers via phone, email, and chat, delivering accurate information and a high-quality service experience.

The ideal candidate is fluent in French with good English, has strong communication skills, and a customer-focused mindset. Entry-level applicants are welcome, with initial training provided and opportunities for career