French-Speaking Support Agent – Porto (Full-Time)

100Hires, Inc.; Porto; Presencial; EUR 12 000 - 18 000; Tempo integral

Resumo da oferta

100Hires, Inc. seeks a French-speaking customer support professional to join an international team in Porto. The role focuses on assisting French-speaking customers across channels and delivering a professional experience. Onsite work in Porto is required, with training and ongoing support provided.

Candidates should be fluent in French with good English, customer-service experience being an advantage. Motivated entry-level applicants are welcome to apply for this full-time position.

Qualificações

• Fluent French (C1/C2) is required.
• Good command of English.
• Previous customer service experience is an advantage.
• Motivated entry-level candidates are welcome.
• Availability to work onsite in Porto.

Responsabilidades

• Support French-speaking customers via phone, email and/or chat.
• Respond to customer questions and provide accurate information.
• Assist customers with account, service and product-related enquiries.
• Resolve issues professionally and efficiently.
• Record and manage customer interactions using internal systems.
• Deliver a positive and professional customer experience.
• Collaborate with colleagues when additional support is required.

Descrição da oferta de emprego

100Hires, Inc. seeks a French-speaking customer support professional to join an international team in Porto. The role focuses on assisting French-speaking customers across channels and delivering a professional experience. Onsite work in Porto is required, with training and ongoing support provided.

Candidates should be fluent in French with good English, customer-service experience being an advantage. Motivated entry-level applicants are welcome to apply for this full-time position.