French-Speaking Customer Support — Porto (Onsite, Full-Time)

100Hires, Inc.; Braga; Presencial; EUR 11 000 - 14 000; Tempo integral

Resumo da oferta

100Hires, Inc. is seeking a French-speaking customer support professional to join our Porto-based international team. The role focuses on assisting French-speaking customers via phone, email and chat, delivering accurate information and a positive experience.

The ideal candidate has fluent French, good English, and strong communication skills. Entry-level candidates are welcome, with initial training and ongoing support provided onsite in Porto.

Qualificações

• Fluent French (C1/C2) required or equivalent.
• Good command of English.
• Strong communication and interpersonal skills.
• Customer-oriented and solution-focused attitude.
• Availability to work onsite in Porto.

Responsabilidades

• Support French-speaking customers via phone, email and chat.
• Respond to customer questions and provide accurate information.
• Assist customers with account, service and product inquiries.
• Resolve issues professionally and efficiently.
• Record and manage customer interactions in internal systems.

Conhecimentos

Fluent French

English proficiency

Communication skills

Customer service

Tech literacy

Descrição da oferta de emprego

100Hires, Inc. is seeking a French-speaking customer support professional to join our Porto-based international team. The role focuses on assisting French-speaking customers via phone, email and chat, delivering accurate information and a positive experience.

The ideal candidate has fluent French, good English, and strong communication skills. Entry-level candidates are welcome, with initial training and ongoing support provided onsite in Porto.