Polish-Speaking Customer Support Representativ – Lisbon, Portugal [722]

Closerhire; Lisboa; On-site; EUR 12,000 - 15,000; Full time

Benefits offered by this job

Private Health Cover

Meal Allowance

Documentation support

Job summary

CloserHire is recruiting for a Customer Support role based in Lisbon, Portugal, supporting Russian-speaking users via phone, chat, and email. The move is paid for and salary ranges from 1,050 EUR with room to 1,306.67 EUR without room (gross) per month.

The position is Monday–Friday, 07:00–19:00, located at Lagoas Park in Oeiras. You will resolve issues and deliver a high-quality customer experience in a fast-paced tech support environment, with private health cover and meal allowances.

Qualifications

• Fluent Polish and strong English for customer interactions.
• Experience in customer support or operations.
• Ability to work in shifts 7AM-7PM Monday to Friday.

Responsibilities

• Assist Russian-speaking users via phone, chat and email.
• Troubleshoot issues and deliver high-quality customer experience.
• Work in a fast-paced tech support environment.

Skills

Polish

English

Customer support

Job description

Still in Poland? This role is in Lisbon, Portugal and the move is paid for. 1050 EUR (w room)-1,306.67 EUR (w/out room) (gross).

Where this job is

To be clear before you read on: the job is in Lisbon, Portugal, not in Poland. You would be relocating. Most people we place have never lived abroad before, and the company covers the parts that usually stop people.

What the move covers

• If more than 100 km: airport pick up + room 300 EUR + travel costs cover after 9th month, yearly flight home

What you'll earn in Portugal

1050 EUR (w room)-1,306.67 EUR (w/out room) (gross)

On top of the salary

• Private Health Cover
• Meal Allowance

The role

A Customer Support role with our client supporting the Google T3 DEVV project, focused on assisting Russian-speaking users via phone, chat, and email while troubleshooting issues and delivering high-quality customer experience within a fast-paced tech support environment. Standard Monday–Friday shifts between 07:00–19:00 based at Lagoas Park in Oeiras.

Day to day that means A Customer, support role with our client supporting the Google T3 DEVV project, focused on assisting, russian-speaking users via phone, chat, and email while troubleshooting issues and delivering high-quality customer experience within a fast-paced tech support environment. Standard, and monday–Friday shifts between 07:00–19:00 based at Lagoas Park in Oeiras.

What you need

• Ability to work in shifts 7AM-7PM M-F
• Experience in customer support or operations, capable of troubleshooting issues, following processes, and delivering high-quality service in a fast-paced environment
• Fluent Polish + strong English able to handle customer interactions clearly and professionally across phone, chat, and email

The rest of the package

You also get health insurance from the first day of employment, documentation support (for those with EU passport) Meal allowance, christmas and holiday allowances paid monthly, and productivity bonus with target achievement.

Living in Portugal

Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.

From applying to your first day on the ground is usually about five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.