Polish-Speaking Customer Support Representativ – Lisbon, Portugal

CloserHire; Lisboa; On-site; EUR 12,000 - 15,000; Full time

Benefits offered by this job

Private Health Cover

Meal Allowance

Job summary

Polish-speaking Customer Support role in Lisbon, Portugal, supporting Russian-speaking users via phone, chat and email for the Google T3 DEVV project. Standard Monday–Friday shifts 07:00–19:00 at Lagoas Park in Oeiras.

Salary ranges from 1050 EUR (w room) to 1,306.67 EUR (w/o room) gross, with relocation support. Benefits include Private Health Cover, Meal Allowance, and monthly holiday allowances.

Qualifications

• Fluent Polish and strong English for customer interactions across phone, chat, and email.

Responsibilities

• Assist Russian-speaking users via phone, chat, and email.
• Troubleshoot issues and deliver high-quality customer experience in a fast-paced tech support environment.

Skills

Polish

English

Job description

Polish-speaking role in Lisbon, Portugal. 1050 EUR (w room)-1,306.67 EUR (w/out room) (gross). Relocation support included.

At a glance

• Location: Lisbon, Portugal
• Languages: Polish
• Salary: 1050 EUR (w room)-1,306.67 EUR (w/out room) (gross)
• Start: 6 Oct
• Relocation: supported — details below

Perks worth knowing about

• Private Health Cover
• Meal Allowance

About the role

A Customer Support role with our client supporting the Google T3 DEVV project, focused on assisting Russian-speaking users via phone, chat, and email while troubleshooting issues and delivering high-quality customer experience within a fast-paced tech support environment. Standard Monday–Friday shifts between 07:00–19:00 based at Lagoas Park in Oeiras.

What you'll do

• A Customer
• Support role with our client supporting the Google T3 DEVV project, focused on assisting
• Russian-speaking users via phone, chat, and email while troubleshooting issues and delivering high-quality customer experience within a fast-paced tech support environment. Standard
• Monday–Friday shifts between 07:00–19:00 based at Lagoas Park in Oeiras

What we're looking for

• Fluent Polish + strong English able to handle customer interactions clearly and professionally across phone, chat, and email
• Experience in customer support or operations, capable of troubleshooting issues, following processes, and delivering high-quality service in a fast-paced environment
• Ability to work in shifts 7AM-7PM M-F

Salary

1050 EUR (w room)-1,306.67 EUR (w/out room) (gross)

Benefits

• Health insurance from the first day of employment
• Documentation support (for those with EU passport) Meal allowance
• Christmas and holiday allowances paid monthly
• Productivity bonus with target achievement

Relocation support

• If more than 100 km: airport pick up + room 300 EUR + travel costs cover after 9th month, yearly flight home

Why Portugal?

Portugal is the most popular relocation destination we place into, and it earns that. Over 300 days of sun a year, some of the lowest living costs in Western Europe, and large international communities in Lisbon and Porto that make arriving alone far less daunting.

How the process works

• A short introductory call with CloserHire, around 30 minutes
• Interview with the company
• Offer, then we help with the paperwork and, where relevant, the move

From application to starting on the ground usually takes around five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.