Polish-Speaking Customer Support Representativ – Lisbon, Portugal [723]

Closerhire; Lisboa; On-site; EUR 12,000 - 15,000; Full time

Benefits offered by this job

Private Health Cover

Meal Allowance

Health insurance from the first day of

Job summary

Closerhire is recruiting for a Customer Support role supporting a Google T3 DEVV project, focusing on assisting Russian-speaking users via phone, chat and email while troubleshooting issues and delivering high-quality service in a fast-paced tech environment. Location: Lagoas Park, Oeiras, Lisbon area, with Monday–Friday shifts 07:00–19:00. No experience?

That's fine — full training is provided. Fluency in Polish and strong English are required to handle customer interactions clearly and

Qualifications

• Fluent Polish + strong English for customer interactions.
• Experience in customer support or operations.
• Willingness to work in shifts 7AM-7PM Mon-Fri.

Responsibilities

• Assist Russian-speaking users via phone, chat and email and troubleshoot issues.
• Deliver high-quality customer experience in a fast-paced tech support environment.
• Follow processes to resolve inquiries and provide clear communications.
• Support shifts Monday to Friday from 07:00 to 19:00 at Lagoas Park, Oeiras.

Skills

Russian language

Polish language

English language

Customer support experience

Communication skills

Job description

No experience? That's fine — this one comes with full training, in Lisbon, Portugal.

A typical day

You'll spend most of it on A Customer, support role with our client supporting the Google T3 DEVV project, focused on assisting, russian-speaking users via phone, chat, and email while troubleshooting issues and delivering high-quality customer experience within a fast-paced tech support environment. Standard, and monday–Friday shifts between 07:00–19:00 based at Lagoas Park in Oeiras.

Would you fit?

We're looking for someone with fluent Polish + strong English able to handle customer interactions clearly and professionally across phone, chat, and email, experience in customer support or operations, capable of troubleshooting issues, following processes, and delivering high-quality service in a fast-paced environment, and ability to work in shifts 7AM-7PM M-F.

The money

1050 EUR (w room)-1,306.67 EUR (w/out room) (gross)

What comes with it

• Private Health Cover
• Meal Allowance

Benefits

• Health insurance from the first day of employment
• Documentation support (for those with EU passport) Meal allowance
• Christmas and holiday allowances paid monthly
• Productivity bonus with target achievement

If you're moving for this

• If more than 100 km: airport pick up + room 300 EUR + travel costs cover after 9th month, yearly flight home

Who you'd work for

A Customer Support role with our client supporting the Google T3 DEVV project, focused on assisting Russian-speaking users via phone, chat, and email while troubleshooting issues and delivering high-quality customer experience within a fast-paced tech support environment. Standard Monday–Friday shifts between 07:00–19:00 based at Lagoas Park in Oeiras.

About Portugal

Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto.