Lisbon On-Site Multilingual Customer Support Specialist

Cross Border Talents; Mafra; Vor Ort; EUR 16.000 - 22.000; Vollzeit

Benefits dieser Stelle

Competitive base salary

Monthly performance bonus scheme

Fixed weekends off

Comprehensive onboarding and training

Multicultural workplace in Lisbon

Zusammenfassung

Cross Border Talents is seeking a Customer Service Specialist on-site in Lisbon to be the first point of contact for customers, handling inquiries and requests with professionalism in a dynamic, international environment.

The role requires fluency in Italian, French, or Dutch with strong English, on-site work in Lisbon, and rotating shifts Monday to Friday with weekends off. The company offers onboarding, a competitive base salary and a performance bonus.

Qualifikationen

• Native or high fluency in Italian with strong English (B2+).
• Native or high fluency in French with strong English (B2+).
• Native or high fluency in Dutch with strong English (B2+).
• Or even just in English.

Aufgaben

• Serve as the primary point of contact for customers via phone, email, and chat.
• Provide accurate and timely support to customer inquiries with professionalism and empathy.
• Manage and document customer interactions in the system.
• Collaborate with internal teams to resolve issues and ensure maximum customer satisfaction.

Kenntnisse

Italian language proficiency

English language proficiency

French language proficiency

Dutch language proficiency

English-only option

Jobbeschreibung

Cross Border Talents is seeking a Customer Service Specialist on-site in Lisbon to be the first point of contact for customers, handling inquiries and requests with professionalism in a dynamic, international environment.

The role requires fluency in Italian, French, or Dutch with strong English, on-site work in Lisbon, and rotating shifts Monday to Friday with weekends off. The company offers onboarding, a competitive base salary and a performance bonus.