Lisbon On-Site English-Speaking Support Specialist

Cross Border Talents; Porto; Vor Ort; EUR 12.000 - 16.000; Vollzeit

Zusammenfassung

Teleperformance Portugal is seeking English-speaking Customer Support Specialists to support a leading global social media platform. You will assist subscribers with account management, subscriptions, billing, and technical inquiries, while providing support across social media platforms.

Join a dynamic team in Lisbon with rotating day or night shifts, full-time on-site hours, and opportunities to help customers explore platform features and improve their experience.

Qualifikationen

• Strong English communication (written and spoken).
• Excellent communication and problem-solving abilities.
• Customer-oriented mindset with interest in social media and technology.
• Available for full-time on-site in Lisbon, including rotating weekend shifts.

Aufgaben

• Assist subscribers with account management, subscriptions, billing, and technical inquiries.
• Provide support across social media platforms.
• Help customers explore platform features and improve their overall experience.
• Make occasional outbound calls to resolve customer inquiries efficiently.

Kenntnisse

English proficiency

Customer service

Problem solving

Social media literacy

Jobbeschreibung

Teleperformance Portugal is seeking English-speaking Customer Support Specialists to support a leading global social media platform. You will assist subscribers with account management, subscriptions, billing, and technical inquiries, while providing support across social media platforms.

Join a dynamic team in Lisbon with rotating day or night shifts, full-time on-site hours, and opportunities to help customers explore platform features and improve their experience.