Lisbon On-Site English Customer Support Specialist

Cross Border Talents; Lisboa; Vor Ort; EUR 21.000 - 32.000; Vollzeit

Zusammenfassung

Teleperformance Portugal is hiring English-Speaking Customer Support Specialists in Lisbon to join a leading global social media platform. You will handle account management, billing, and technical inquiries, providing support across social channels.

We offer full-time on-site roles with rotating day and night shifts in Lisbon, 40 hours per week. Strong English (C1) and excellent communication are essential. Eligible EU ID or Portuguese permit required.

Qualifikationen

• Strong English communication skills (min. C1).
• Excellent communication and problem-solving abilities.
• Customer-oriented mindset and interest in social media and technology.

Aufgaben

• Assist subscribers with account management, subscriptions, billing, and technical inquiries.
• Provide support across social media platforms.
• Help customers explore platform features and improve their overall experience.
• Make occasional outbound calls to resolve customer inquiries efficiently.

Kenntnisse

Strong English communication

Excellent communication

Customer-oriented mindset

Jobbeschreibung

Teleperformance Portugal is hiring English-Speaking Customer Support Specialists in Lisbon to join a leading global social media platform. You will handle account management, billing, and technical inquiries, providing support across social channels.

We offer full-time on-site roles with rotating day and night shifts in Lisbon, 40 hours per week. Strong English (C1) and excellent communication are essential. Eligible EU ID or Portuguese permit required.