Lisbon English-Speaking Customer Support Specialist

CB Talents; Lisboa; On-site; EUR 10,000 - 14,000; Full time

Benefits offered by this job

Health insurance

Paid training

Career stability

Job summary

Teleperformance in Lisbon is hiring Customer Support Representatives to assist Facebook users via phone, email and chat. The role requires English fluency, local candidates, and a passion for customer care. Training is provided with 15 days of intensive, fully paid training in English.

You will work at the modern Teleperformance campus in Lisbon, benefiting from a comprehensive package including health coverage and potential for a permanent position after a 12-month renewable contract.

Qualifications

• Fluency in English (written and spoken).
• ONLY LOCAL CANDIDATES!
• Passion for customer care, strong communication skills, and effective questioning.
• Comfort using computer software and digital tools.
• Experience in digital marketing or platform support is a plus.

Responsibilities

• Assist registered users and community members via telephone, email, and chat.
• Help users finalize their registration and navigate products and services smoothly.
• Provide high-quality service to ensure every interaction matters.

Skills

English fluency

Customer care

Strong communication

Problem solving

Tech-savvy

Job description

Teleperformance in Lisbon is hiring Customer Support Representatives to assist Facebook users via phone, email and chat. The role requires English fluency, local candidates, and a passion for customer care. Training is provided with 15 days of intensive, fully paid training in English.

You will work at the modern Teleperformance campus in Lisbon, benefiting from a comprehensive package including health coverage and potential for a permanent position after a 12-month renewable contract.