Lisbon E-Commerce Support Specialist - Welcome Bonus

Cross Border Talents; Sintra; Sur place; EUR 20 311 - 24 328; Plein temps

Avantages offerts par ce poste

Competitive compensation

Performance Bonus

Meal Allowance

Transportation Support

Relocation Package

Résumé du poste

A leading e-commerce support firm in Lisbon is seeking an E-Commerce Customer Support representative. You will be key in providing top-tier service by managing customer inquiries, resolving issues, and guiding users through the platform. Ideal candidates have strong communication skills and a passion for customer service with at least some experience in support roles. Attractive salary and benefits included.

Qualifications

• EU Citizenship or Portuguese Residency Card.
• 0-1 year of experience in customer support.
• Eagerness to learn and grow.

Responsabilités

• Respond to customer inquiries primarily through digital channels.
• Resolve issues for buyers, sellers, and creators.
• Guide users through platform features like cancellations.
• Work cross-functionally with internal teams.

Connaissances

Strong leadership skills

Analytical skills

Communication skills

Description du poste

A leading e-commerce support firm in Lisbon is seeking an E-Commerce Customer Support representative. You will be key in providing top-tier service by managing customer inquiries, resolving issues, and guiding users through the platform. Ideal candidates have strong communication skills and a passion for customer service with at least some experience in support roles. Attractive salary and benefits included.