Lisbon E-Commerce Support Specialist - Welcome Bonus

Cross Border Talents; Sintra; Presencial; EUR 20 311 - 24 328; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive compensation

Performance Bonus

Meal Allowance

Transportation Support

Relocation Package

Resumo da oferta

A leading e-commerce support firm in Lisbon is seeking an E-Commerce Customer Support representative. You will be key in providing top-tier service by managing customer inquiries, resolving issues, and guiding users through the platform. Ideal candidates have strong communication skills and a passion for customer service with at least some experience in support roles. Attractive salary and benefits included.

Qualificações

• EU Citizenship or Portuguese Residency Card.
• 0-1 year of experience in customer support.
• Eagerness to learn and grow.

Responsabilidades

• Respond to customer inquiries primarily through digital channels.
• Resolve issues for buyers, sellers, and creators.
• Guide users through platform features like cancellations.
• Work cross-functionally with internal teams.

Conhecimentos

Strong leadership skills

Analytical skills

Communication skills

Descrição da oferta de emprego

A leading e-commerce support firm in Lisbon is seeking an E-Commerce Customer Support representative. You will be key in providing top-tier service by managing customer inquiries, resolving issues, and guiding users through the platform. Ideal candidates have strong communication skills and a passion for customer service with at least some experience in support roles. Attractive salary and benefits included.