French E‑Commerce Support in Lisbon — 3k Welcome Bonus

Cross Border Talents; Amadora; Presencial; EUR 30 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance bonus

Meal allowance

Transportation support

Relocation package

Resumo da oferta

A dynamic e-commerce support firm in Lisbon is seeking a French E-Commerce Customer Support representative. You will manage customer interactions, resolve issues, and guide users via digital channels. Required qualifications include fluency in French and a strong desire to learn. The position offers competitive compensation and various performance bonuses, alongside a positive and collaborative working environment.

Qualificações

• Fluent in French, EU Citizenship or Portuguese Residency Card.
• 0-1 year of experience in customer support.
• Eagerness to learn and grow.

Responsabilidades

• Respond to customer inquiries through digital channels.
• Resolve issues for buyers, sellers, and creators.
• Guide users through platform features like cancellations and returns.
• Work with internal teams to deliver timely support solutions.
• Consistently meet quality benchmarks.

Conhecimentos

Fluent in French (C2 level)

Strong leadership

Analytical skills

Communication skills

Descrição da oferta de emprego

A dynamic e-commerce support firm in Lisbon is seeking a French E-Commerce Customer Support representative. You will manage customer interactions, resolve issues, and guide users via digital channels. Required qualifications include fluency in French and a strong desire to learn. The position offers competitive compensation and various performance bonuses, alongside a positive and collaborative working environment.