Lisbon E-Commerce Support Specialist - Welcome Bonus

Cross Border Talents; Oeiras; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A leading e-commerce support provider in Lisbon is looking for an E-Commerce Customer Support representative. In this role, you will assist users on a global platform, ensuring seamless customer interactions. The ideal candidate has EU Citizenship or a Portuguese Residency Card and at least 0-1 year of customer support experience. Join us to enjoy competitive compensation and a performance bonus in a dynamic office environment.

Serviços

Attractive salary

Performance bonus

Meal allowance

Transportation support

Relocation package

Qualificações

• EU Citizenship or Portuguese Residency Card is required.
• 0-1 year of experience in customer support.
• Strong leadership, analytical, and communication skills.

Responsabilidades

• Manage customer interactions and resolve a wide array of support requests.
• Respond to customer inquiries primarily through digital channels.
• Guide users through platform features.

Conhecimentos

Leadership skills

Analytical skills

Communication skills

Proactivity

Attention to detail

Descrição da oferta de emprego

A leading e-commerce support provider in Lisbon is looking for an E-Commerce Customer Support representative. In this role, you will assist users on a global platform, ensuring seamless customer interactions. The ideal candidate has EU Citizenship or a Portuguese Residency Card and at least 0-1 year of customer support experience. Join us to enjoy competitive compensation and a performance bonus in a dynamic office environment.