French E-Commerce Support Pro in Lisbon - Welcome Bonus

Cross Border Talents; Costa da Caparica; Presencial; EUR 30 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance Bonus

Meal Allowance

Transportation Support

Relocation Package

Resumo da oferta

A leading e-commerce support company is seeking French E-Commerce Customer Support personnel in Lisbon. This role focuses on digital customer interactions without calls and requires fluency in French, strong communication skills, and a proactive attitude. The position offers competitive compensation, a performance bonus, and various benefits, making it a great opportunity for individuals eager to grow in the e-commerce industry.

Qualificações

• 0-1 year of experience in customer support.
• Eagerness to learn and grow.
• EU Citizenship or Portuguese Residency Card.

Responsabilidades

• Respond to customer inquiries with professionalism and warmth.
• Resolve issues for buyers, sellers, and creators.
• Guide users through platform features like cancellations and returns.
• Work cross-functionally with internal teams to deliver support solutions.
• Escalate challenging or sensitive issues appropriately.

Conhecimentos

Fluent in French (C2 level)

Strong leadership

Analytical skills

Communication skills

Descrição da oferta de emprego

A leading e-commerce support company is seeking French E-Commerce Customer Support personnel in Lisbon. This role focuses on digital customer interactions without calls and requires fluency in French, strong communication skills, and a proactive attitude. The position offers competitive compensation, a performance bonus, and various benefits, making it a great opportunity for individuals eager to grow in the e-commerce industry.