German E-Commerce Support Specialist - Lisbon | Welcome Bonus

Cross Border Talents; Lisboa; On-site; EUR 14,000 - 20,000; Full time

Benefits offered by this job

Performance bonuses

Transportation allowance

Meal allowance

Fixed shifts

Onsite in Lisbon

Job summary

Cross Border Talents in Lisbon is seeking a German E-Commerce Customer Specialist to support customers through online orders, payments, deliveries, and returns. You will help ensure a seamless shopping experience with friendly, accurate service.

Requirements include German language at C1/C2 and English at B2, 0–1 year in content moderation or related analytics, and EU citizenship or Portuguese residency. Join a team that values solution-focused support and customer satisfaction.

Qualifications

• Proficiency in German at C1/C2 level.
• English proficiency at B2 level or higher.

Responsibilities

• Assist German-speaking customers via phone, chat, or email with questions about orders, products, payments, shipping, and returns.
• Provide product information, guidance on the purchasing process, and post-purchase support.
• Address customer concerns in a timely, friendly, and professional manner.

Skills

German (C1/C2)

English (B2)

Job description

Cross Border Talents in Lisbon is seeking a German E-Commerce Customer Specialist to support customers through online orders, payments, deliveries, and returns. You will help ensure a seamless shopping experience with friendly, accurate service.

Requirements include German language at C1/C2 and English at B2, 0–1 year in content moderation or related analytics, and EU citizenship or Portuguese residency. Join a team that values solution-focused support and customer satisfaction.