Lisbon Dutch-Speaking Customer Support | Relocation & Benefits

Pkrecruiting; Lisboa; On-site; EUR 21,000 - 32,000; Full time

Benefits offered by this job

Relocation assistance

Meal allowance

Health insurance from day one

22 days paid annual leave

Job summary

CloserHire in Lisbon is seeking Dutch-speaking Customer Service Representatives for an on-site role supporting SMB clients using self-service digital advertising solutions. You will handle inquiries via phone, email and chat, assist with account setup and product usage, and provide pre- and post-support for self-service tools.

This international environment offers structured onboarding, relocation assistance, and a competitive package including health insurance, meal allowance, and 22 days of

Qualifications

• Fluent Dutch, both spoken and written, with good English for internal communication.
• Comfortable with digital tools and online platforms.
• Customer-oriented with clear, professional communication.
• Ability to work independently and manage client issues effectively.
• Willingness to work rotational shifts, including evenings and weekends.
• High school diploma or equivalent.

Responsibilities

• Supporting small and medium-sized business clients via phone, email, and chat
• Assisting with account setup, product usage, and general troubleshooting
• Providing pre- and post-support for self-service digital advertising products
• Guiding clients on how to use tools effectively to improve their online campaigns
• Identifying recurring issues and trends affecting multiple clients
• Sharing customer feedback and product insights to support continuous service improvement

Skills

Dutch language

English communication

Customer service mindset

Independent work

Rotational shifts

Education

High school diploma

Job description

CloserHire in Lisbon is seeking Dutch-speaking Customer Service Representatives for an on-site role supporting SMB clients using self-service digital advertising solutions. You will handle inquiries via phone, email and chat, assist with account setup and product usage, and provide pre- and post-support for self-service tools.

This international environment offers structured onboarding, relocation assistance, and a competitive package including health insurance, meal allowance, and 22 days of