Dutch-speaking Customer Support Pro, Lisbon Relocation

Nordic Jobs Worldwide

Lisboa

On-site

EUR 16,000 - 22,000

Full time

2 days ago

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Benefits offered by this job

Flight ticket

Permanent accommodation

Local support

Night shift pay

Overtime pay

Holiday pay (Portuguese holidays)

Sunday pay

Paid training

Private health insurance

Public health insurance

In-house doctor

On-site canteen

Cultural integration support

Team events

Employee discounts

Job summary

Nordic Jobs Worldwide in Lisbon is seeking a Dutch-speaking Customer Service Representative to support international brands from Portugal's expat hub. You will handle inbound/outbound inquiries, troubleshoot with customers, and process orders, while building strong relationships and identifying upsell opportunities.

Relocation is fully supported and paid training is provided. You will work in a multicultural team with competitive shift pay and comprehensive health coverage, including private and

Qualifications

Native-level Dutch and fluent English (C1).
Proactive attitude and excellent communication skills.

Responsibilities

Log inbound and outbound contacts and update customer records.
Perform technical troubleshooting with customers.
Support customer orders by providing relevant information.
Track and follow up on cases to ensure timely resolution.
Build strong, professional relationships with customers and show empathy.
Identify opportunities to up-sell and cross-sell.

Skills

Dutch language

English language

Communication skills

Job description

Relocation is fully supported and paid training is provided. You will work in a multicultural team with competitive shift pay and comprehensive health coverage, including private and

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