Dutch-Speaking Customer Support Specialist — Lisbon Relocation

Pkrecruiting; Lisboa; Presencial; EUR 19 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Relocation package

Room in company apartment in Lisbon (€

Flight ticket reimbursement up to €400

Resumo da oferta

CloserHire is hiring a Dutch-speaking Customer Support Specialist to join a leading BPO client in Lisbon. You will handle inquiries across phone, email, chat, social media, and messaging platforms, providing pre-sales and technical support while maintaining a consistent brand voice.

Ideal candidates are based in Lisbon or willing to relocate, with C1 Dutch and B2 English, plus flexibility for hours. Relocation benefits, private health insurance, and a strong multicultural team await in a modern

Qualificações

• C1 level of Dutch
• Good English skills (B2)
• Based in Lisbon or willing to relocate

Responsabilidades

• Respond to customer requests via phone, email, chat, social media, and messaging channels
• Provide pre-sales, general inquiries, and technical support
• Maintain a consistent brand voice in private and public interactions
• Escalate issues to higher support tiers as needed
• Collaborate with technicians to resolve help tickets
• Manage an individual ticket queue and follow management direction
• Review and provide feedback on help content

Conhecimentos

Dutch (C1)

English (B2)

Lisbon based

Descrição da oferta de emprego

CloserHire is hiring a Dutch-speaking Customer Support Specialist to join a leading BPO client in Lisbon. You will handle inquiries across phone, email, chat, social media, and messaging platforms, providing pre-sales and technical support while maintaining a consistent brand voice.

Ideal candidates are based in Lisbon or willing to relocate, with C1 Dutch and B2 English, plus flexibility for hours. Relocation benefits, private health insurance, and a strong multicultural team await in a modern