Lisbon Ad Support (Dutch & English SMBs)

Cross Border Talents; Lisboa; Sur place; EUR 18 000 - 28 000; Plein temps

Avantages offerts par ce poste

Paid training

12-month contract

Health insurance

Accommodation option

Meal allowance

Holiday & Christmas allowances

Performance-based bonus

Multicultural environment

Résumé du poste

Cross Border Talents in Lisbon is seeking a Dutch & English-speaking Customer Service Representative to support SMBs in online advertising. You will handle phone, email and chat, helping clients grow across channels and self-serve platforms. The role includes paid training, health insurance, accommodation options and a 12-month contract with potential permanent employment.

Relocation to Lisbon is required, and you will join a multicultural team with growth opportunities.

Qualifications

• Native-level Dutch language proficiency.
• Fluent English.
• Interest in online advertising and new technologies.
• Customer support or sales experience is advantageous.
• Strong communication and problem-solving skills.
• Willingness to relocate to Lisbon.

Responsabilités

• Support SMB clients to grow their business across multiple channels (phone, email and chat).
• Support and expand the self-serve advertising base in the online and digital advertising domain.
• Provide pre- and post-sales support for self-service products.
• Provide product and tool support to improve the customer experience.
• Identify trends and solve problems facing multiple SMB clients.
• Share product insights and customer feedback with the engineering team.

Connaissances

Dutch

English

Online advertising

Customer support

Problem solving

Communication

Relocation to Lisbon

Description du poste

Cross Border Talents in Lisbon is seeking a Dutch & English-speaking Customer Service Representative to support SMBs in online advertising. You will handle phone, email and chat, helping clients grow across channels and self-serve platforms. The role includes paid training, health insurance, accommodation options and a 12-month contract with potential permanent employment.

Relocation to Lisbon is required, and you will join a multicultural team with growth opportunities.