Dutch-Speaking Customer Support Pro in Lisbon

RDN Cons; Lisboa; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Initial training and ongoing support

Career development opportunities

Job summary

100Hires, Inc. is seeking a Dutch-speaking Customer Support specialist to join our international team in Lisbon. You will support SME customers via phone, email and chat, assist with account setup and product usage, and help resolve basic technical questions.

The role offers initial training and ongoing support in a multicultural environment. On-site in Lisbon, with rotative shifts including evenings and weekends.

Qualifications

• Fluent Dutch, both spoken and written.
• Good English for internal communication.
• Strong communication and customer-oriented attitude.
• Good problem-solving skills and independence.

Responsibilities

• Support customers via phone, email and chat.
• Assist with account setup, product usage and general inquiries.
• Help customers resolve basic technical and account-related issues.
• Guide clients in using online tools and services effectively.
• Identify recurring issues and provide appropriate solutions.

Skills

Dutch (fluent)

English (working)

Communication skills

Problem solving

Independent work

Education

High school diploma

Job description

100Hires, Inc. is seeking a Dutch-speaking Customer Support specialist to join our international team in Lisbon. You will support SME customers via phone, email and chat, assist with account setup and product usage, and help resolve basic technical questions.

The role offers initial training and ongoing support in a multicultural environment. On-site in Lisbon, with rotative shifts including evenings and weekends.