Dutch-Speaking Customer Support — Lisbon Relocation

Cross Border Talents; Porto; On-site; EUR 12,000 - 16,000; Full time

Job summary

Cross Border Talents is hiring a Dutch-speaking Customer Support Representative to work in Lisbon, Portugal. The role involves assisting customers via phone and email, resolving inquiries, and guiding them through orders and returns.

The position includes rotating shifts across a 40-hour work week and requires relocation to Lisbon under a Portuguese contract. The company offers a dynamic environment with bonuses tied to holidays and seasonal pay.

Qualifications

• Dutch language proficiency required for customer support.
• Willing to relocate to Lisbon.
• Full-time, 40 hours per week.

Responsibilities

• Listen to customer questions and provide answers and solutions.
• Troubleshoot orders, deliveries, payments and returns.
• Serve as point of contact for external sellers.
• Provide information about digital products.
• Escalate and reroute issues to other departments.

Job description

Cross Border Talents is hiring a Dutch-speaking Customer Support Representative to work in Lisbon, Portugal. The role involves assisting customers via phone and email, resolving inquiries, and guiding them through orders and returns.

The position includes rotating shifts across a 40-hour work week and requires relocation to Lisbon under a Portuguese contract. The company offers a dynamic environment with bonuses tied to holidays and seasonal pay.