Lisbon AI & Digital Support Specialist (English)

Rdn Cons; Moita; Vor Ort; EUR 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Meal allowance

Performance-based bonuses

Holiday and Christmas allowances

22 working days of annual leave

Private health and dental insurance

Zusammenfassung

Rdn Cons in Lisbon, Portugal is looking for motivated English-speaking individuals to join an international customer support team. You will work on-site with AI-powered applications, social media platforms, and premium digital features, helping customers maximize their experience.

You will provide English-language support, assist with subscription management and billing, and resolve everyday technical questions. You do not need prior industry experience; full training is provided.

Qualifikationen

• Residence in Lisbon, Portugal and availability to work on-site.
• Excellent written and spoken English (C1 preferred).
• Interest in Artificial Intelligence, social media and digital technology.

Aufgaben

• Provide professional customer support in English via digital channels.
• Assist customers with subscription management, billing and account inquiries.
• Help users understand and navigate AI-powered features and digital applications.
• Support customers using popular social media and messaging platforms.
• Troubleshoot account access issues and common technical difficulties.
• Explain product features and offer clear, practical solutions.
• Handle customer inquiries with empathy and professionalism.
• Maintain accurate records of customer interactions.
• Collaborate with internal teams to ensure a positive customer experience.

Kenntnisse

English proficiency

Customer service

Communication skills

Problem solving

Learning attitude

Jobbeschreibung

Rdn Cons in Lisbon, Portugal is looking for motivated English-speaking individuals to join an international customer support team. You will work on-site with AI-powered applications, social media platforms, and premium digital features, helping customers maximize their experience.

You will provide English-language support, assist with subscription management and billing, and resolve everyday technical questions. You do not need prior industry experience; full training is provided.