AI & Digital Support Specialist (English) – Lisbon On-site

RDN Cons; Almada; On-site; EUR 19,000 - 23,000; Full time

Benefits offered by this job

Meal allowance

Private health insurance

Private dental insurance

Performance-based bonuses

Annual leave (22 days)

Holiday and Christmas allowances

Job summary

RDN Cons in Lisbon is seeking a motivated English-speaking customer support specialist to join an international team working with AI-powered services and social media platforms. You will assist with subscriptions, billing and account inquiries, guiding users through digital tools and resolving technical issues.

Ideal candidates show genuine enthusiasm for AI and digital technology, excellent English communication, and a customer-focused approach. On-site, full-time role with training provided.

Qualifications

• Very good written and spoken English (C1 preferred).
• Genuine enthusiasm for AI, social media and digital technology.
• Confidence using online platforms and digital tools.

Responsibilities

• Provide professional customer support in English via digital channels.
• Assist customers with subscription management, billing and account inquiries.
• Help users understand AI-powered features and navigate digital applications.
• Troubleshoot account access issues and common technical difficulties.
• Maintain accurate records of customer interactions and collaborate with teams.

Skills

English (C1)

Customer support

Communication

Problem solving

Job description

RDN Cons in Lisbon is seeking a motivated English-speaking customer support specialist to join an international team working with AI-powered services and social media platforms. You will assist with subscriptions, billing and account inquiries, guiding users through digital tools and resolving technical issues.

Ideal candidates show genuine enthusiasm for AI and digital technology, excellent English communication, and a customer-focused approach. On-site, full-time role with training provided.