Italian Travel Customer Specialist – Relocation & Perks

BlueView Talent; Oeiras; On-site; EUR 15,000 - 23,000; Full time

Benefits offered by this job

Meal Allowance

Health and Life Insurance

Relocation Package

Onsite Work

Job summary

BlueView Talent is seeking a Customer Specialist to be the first point of contact for customers, offering professional, personalized support across multiple channels. You will identify needs and provide effective solutions, ensuring a positive experience from start to finish.

Responsibilities include documenting interactions, collaborating with internal teams, and staying up-to-date with products and policies.

Qualifications

• Fluent Italian (C1/C2) and English (B2) proficiency.
• EU citizenship or valid Portuguese residency required.
• Strong analytical, creative, and communication abilities.

Responsibilities

• Provide friendly and professional customer support via phone, email, chat and other channels.
• Assist customers with inquiries, orders, accounts, products and services.
• Understand customer needs and provide accurate, clear information.

Skills

Analytical skills

Creative thinking

Communication skills

Job description

BlueView Talent is seeking a Customer Specialist to be the first point of contact for customers, offering professional, personalized support across multiple channels. You will identify needs and provide effective solutions, ensuring a positive experience from start to finish.

Responsibilities include documenting interactions, collaborating with internal teams, and staying up-to-date with products and policies.