Italian-Speaking Customer Support Specialist | EU Relocation

Cross Border Talents; Lisboa; In loco; EUR 30.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary

Relocation support (Flight + Housing)

Paid training and career development

International working environment

Descrizione del lavoro

Cross Border Talents in EU-based operations seeks an Italian Speaker Customer Service Representative to support Italian-speaking customers and deliver excellent service in a fast-paced, multicultural environment. Relocation within the EU is required, with relocation support provided.

You will handle inquiries about products, services and billing, document interactions meticulously, and strive to meet quality and performance targets while maintaining strong communication with customers across

Competenze

• Native or fluent Italian (C1/C2 level).
• English C1 level or higher.
• EU citizenship (mandatory).
• Willingness to relocate within the European Union.
• Strong communication and problem-solving skills.
• Basic computer skills and adaptability.
• Flexibility to work shifts if required.

Mansioni

• Support Italian-speaking customers via phone, email, chat, or social media
• Handle inquiries related to products, services, orders, and billing
• Resolve customer issues professionally and efficiently
• Document interactions accurately in internal systems
• Meet quality standards and performance targets

Descrizione del lavoro

Cross Border Talents in EU-based operations seeks an Italian Speaker Customer Service Representative to support Italian-speaking customers and deliver excellent service in a fast-paced, multicultural environment. Relocation within the EU is required, with relocation support provided.

You will handle inquiries about products, services and billing, document interactions meticulously, and strive to meet quality and performance targets while maintaining strong communication with customers across